Benchmarking — comparing your performance metrics to industry standards or best practices — is a powerful tool for identifying areas of improvement and driving operational excellence.

Key Performance Indicators (KPIs)

1. Fill Accuracy

Measure accuracy by comparing actual fill weight to target weight. Depending on product cost, give-away is the number one cost driver. Both the filling technology used and maintenance practices determine this KPI.

2. Throughput

One benchmark: tonnage packaged per square foot of packaging area per shift. Automation levels can be gradually increased to raise this number.

3. Labour Used

Tonnage packed per person per shift is a metric that needs to be tracked. In today's world, jobs that are monotonous and repetitive will have to go — especially as India aspires to be the factory to the world.

4. Overall Equipment Effectiveness (OEE)

OEE considers availability, performance, and quality. Apply the theory of constraints to identify the equipment with the lowest OEE and drill down to the root cause.

5. Downtime

MTBF (Mean Time Between Failures) is the metric to develop and track. Higher MTBF means higher line efficiency and delivery dependability.

6. Cost per Unit

Analyse the cost associated with filling each unit of powder, including power, labour, materials, and equipment maintenance. Develop a total cost of ownership format and review it frequently.

7. Wastages

Wastages — packaging material, product, and time — need to be measured, reported, and root causes addressed.

Strategies for Continuous Improvement

Real-World Examples

Reducing Give-Away — FMCG Company

A FMCG company was giving away 15 grams in every kg of product. By deploying a different filling system, give-away was reduced to 9 grams — a saving of ₹10 million per annum per machine. Eventually, all filling systems were replaced across sites.

Continuous Improvement — Roll Changeover

A FMCG corporation shared that they performed two roll changes per shift, resulting in 45 minutes of lost time daily. We designed a system for roll changeover without machine stoppage. This illustrates the power of data collection, continuous improvement culture, and vendor collaboration.